Course code : DELT 12282
Title : Communication Skills for Professionals
Prerequisites : DELT 11232
Learning outcomes:
On completion of this course unit, the student should be able to:
§ Engage in conversations in English in a range of academic and professional contexts§ Use strategies for active listening§ Engage in business correspondence in English§ Make impromptu presentations§ Apply theories of business communication in real life situations
Course content:
Reading comprehension of passages, Listening comprehension, Presentation skills, Negotiation skills, Active listening skills
Method of teaching and learning:
Interactive classroom sessions, guest lectures and workshops
Assessment:
Listening and speech tests, in-class assignments, end of course unit examination.
Recommended reading:
§ Blundel, R. (1998). Effective business communication. London: Prentice Hall.§ Munter, M. (2012). Guide to managerial communication: Effective business writing and speaking. New Jersey: Pearson Education Inc.§ Taylor, S. (2005). Communication for business: A practical approach. New York: Pearson Education Inc.